Who we are
At Mazuma Ecommerce Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your information.
Information We Collect
We collect the following types of information:
– Personal information: name, email address, phone number, address
– Payment information: credit card number, expiration date, security code
– Order information: products ordered, total order , shipping address
– Browser and device information: IP address, browser type, device type
How We Use Your Information
We use your information to:
– Process and fulfill orders
– Provide customer support
– Send marketing and promotional emails
– Improve our website and services
– Conduct market research and analysis
How We Protect Your Information
We take the following measures to protect your information:
– Encryption: We use encryption to protect your personal and payment information.
– Secure servers: Our servers are secure and access is limited to authorized personnel.
– Firewalls: We use firewalls to protect our servers from unauthorized access.
– Secure payment processing: We use secure payment processing services to protect your payment processing services to protect your payment information.
Sharing Your Information
We do not share your information with third parties except:
– To process and fulfill orders
– To provide customer support
– As required by law
Your Rights
– To access and update your personal information
– To opt-out of marketing and promotional emails
– To request deletion of your personal information
Contact Us
If you have questions or concerns about our privacy policy, please contact us at +91 9702723662 , support@mazumaecom.com , Mumbai Maharashtra India
Delivery
At Mazuma Ecommerce Pvt. Ltd., we strive to deliver your orders quickly and efficiently. Here are some details about our delivery process:
Delivery Areas
We deliver to all major cities and towns across [country/region].
Delivery Times
– Standard Delivery: 3-5 business days
– Express Delivery: 1-2 business days
– Same-Day Delivery: Available in select areas
Delivery Charges
– Standard Delivery: [free]
– Express Delivery: [Chargeable]
– Same-Day Delivery: [Chargeable]
Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your order.
Delivery Attempts
We will make up to 2 delivery attempts. If the order is not delivered after 2 attempts, it will be returned to our warehouse and a refund will be processed.
Undeliverable Orders
If an order is undeliverable due to incorrect address or other reasons, a refund will be processed minus any shipping charges.