1. Introduction
At Mazumaecom.com, we aim to provide the best shopping experience. If you are not satisfied with your purchase, you may be eligible for a refund as per the policy outlined below.

2. Eligibility for Refunds

  • Refunds are only applicable to items that are returned in accordance with our Return Policy.
  • Items must be unused, in their original condition, and returned within 7 days of delivery.
  • Certain products, such as perishable goods, personalized items, or digital downloads, are non-refundable.

3. Refund Process
To request a refund:

  • Contact our customer support at support@mazumaecom with your order details.
  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

4. Processing Time

  • Approved refunds will be processed within 1-2 days and credited to your original payment method.
  • If your refund is delayed, please check with your bank or payment provider before contacting us.

5. Non-Refundable Items

  • Gift cards and promotional items.
  • Items marked as final sale.
  • Shipping fees unless the refund is due to our error.

6. Late or Missing Refunds

  • If you have not received your refund after the processing period, please check with your bank or payment provider.
  • If the issue persists, contact us at support@mazumaecom.

7. Contact Information
For refund-related inquiries, please contact us at support@mazumaecom. Our registered address is Mumbai, India.